Support Channels

When any issues arise with OMNiBRIDGE's Fleet Manager software / hardware that require support, users need to contact their local distributor who will attempt to resolve the issue. However, in urgent cases where a quick solution can not be reached it is possible to contact OMNiBRIDGE directly for support via this web site.

Log a Service Request

In cases of extreme urgency users may log a support request directly with OMNiBRIDGE development teams. Select "Log a Call (Bureau Support" to display a data entry screen, into which details of the request must be entered.

Please complete this form with as many details as you can.

It is important that you give a full description of the problem that prompted the request. The more information you can provide on the problem, the better the chances are of a quick solution being provided. Once your request has been received you will be given feedback within one working day.

Log a Call (Bureau Support)

Log a Call (Dealer Support)

Knowledge Base

As problems are investigated and solutions are found, knowledge base articles are created, detailing the problems and giving solutions or work-arounds.

Search the Knowledge Base

Send Us Your Suggestions

The development teams value the input of users and distributors alike. Should you have a suggestion for an enhancement to be made in a future release, please let us know. Submit your suggestion in the same way that you would Log A Call.